Engineering Online provides technical support for its online and EOL video-equipped classrooms. Technical support in the College of Engineering is available from several sources and guiding you to the appropriate resource to resolve your issue is our primary goal.


Auburn Engineering Network Services

Network Services provides computing services to the College’s faculty, staff, and students and answers technical questions about computer access, e-mail, and other network and technology-related issues.

For more information on Network Services, visit Auburn Engineering Network Services website or contact, 334.844.2280.


Media Production Support

The Engineering Online Media Department provides technical assistance for online and EOL video-equipped classrooms.

For questions or technical issues with EOL video-equipped classrooms, contact


Instructional Design/Canvas Support

The EOL Instructional Design area supports the technical issues of courses administered through the Canvas Learning Management System (LMS), including supporting integrations and proctoring.

For questions or technical support of Canvas and integrated tools, contact Alicia Harkless,, 334.844.5710.