Engineering Online provides technical support for its online and EOL video-equipped classrooms. Technical support in the College of Engineering is available from several sources, and guiding you to the appropriate resource to resolve your issue is our primary goal.


Auburn Engineering Network Services

Network Services provides computing services to the college’s faculty, staff, and students and answers technical questions about computer access, e-mail, and other network and technology-related issues.

For more information on Network Services, visit Auburn Engineering Network Services website or contact, 334.844.2280.


Classroom Management Support

The Classroom Management department provides technical support for classrooms at Auburn University, including supporting microphones and webcam issues.

Additional information on Classroom Management can be found on the IT Service Now page or by calling 334.844.4944.


Media Production Support

The Engineering Online Media Resources department provides audio/visual support, scheduling, and technical assistance for online and EOL video-equipped classrooms.


For scheduling questions, filming requests, or technical issues with EOL video-equipped classrooms, contact


Instructional Design/Canvas Support

The EOL Instructional Design area supports the design, development, and technical issues of courses administered through the Canvas Learning Management System (LMS), including supporting integrations.


For questions or technical support of Canvas and integrated tools, contact Alicia Harkless,, 33.844.5710.